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Hear from COFAR
Voice your opinion
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Part One: Advocating Effectively on Behalf of Your Family Members and Wards
Citing the Regulations
If you have made a determination that there has been a violation of the regulations in the care of your family member or ward,
it's important to cite the specific regulation(s) involved in your correspondence to DMR, the DPPC, your legislator, or other
contacts that you make. Let's say, for example, that you believe your son has been subjected to harassment in a group home by
other residents, and that you have been unable to get this problem corrected. You may decide to write a letter to the director
of your DMR area office. You might cite the applicable regulations as follows:
"The instances cited of harassment of my son appear to be violations of the DMR's Standard to Promote Dignity
(115 CMR 5.00), in particular 115 CMR 5.05 (b): Infliction of mental or verbal abuse, such as screaming, name-calling, or any
other activity which is damaging to the individual's self-respect."
Citing the regulations in cases such as this one requires the DMR or whomever you have contacted to focus on the standard you claim has been violated and to take action.
Your letter may also be more effective if you are able to document violations of your family member's or wards Individual Support Plan.
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